Shipping policy

ShopLukku is dedicated to offering our customers fast, helpful service. 

We usually ship in 1-2 business days. All orders are shipped with Track and Trace.

If you have special shipping requirements, please add it in the comments section of your order, or get in touch with us by either email or chat. We will do our best to meet your needs.

Wherever you are, you can expect guaranteed quality, friendly service and fast shipping for orders received Monday through Friday.

• All the products we sell are stocked here in our warehouse, and we take great care in packing overseas shipments.
• Secure web shopping is guaranteed. Your credit card safety is assured through encryption.
• We welcome questions. Our friendly service agents will quickly answer your e-mail or chat.
• Our business is located in Iceland, time zone UTC (GMT +0). We usually reply same day.
• In the rare case that we've made a mistake with your order, we correct the error at no charge. We also insure your packages, so if one does not arrive we will reship it to you at no charge.

Shipping Rates

International shipping cost is determined by the weight of the package, the shipping method, and the destination. Our website shows you the shipping cost before asking you for payment information.

If your destination or rate is missing, please let us know and we will add it.

Duties and Taxes

On international orders, the recipient is responsible for payment of any applicable duties, taxes and other fees. Please contact your Customs office for information on duties and taxes.